Find out more about the Microsoft MVP Award Program. Did you find a solution? Can I use different backgrounds while on my tablet or mobile device? May 01 2020 Then dive into the call details. I discovered it by using the Windows 10 Camera app and doing some testing. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. We made, and make a lots of meetings. Re: Increase video quality for screen sharing. I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. just had terrible video quality and choppy audio changed to Google Meet and it was fine. I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 Please MS fix this asap. Background blur is a technique used in virtual meetings to help keep the focus on you. It takes three easy steps to change your meeting background. o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? - edited Your video show our error! Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry. Jan 22 2019 Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. Are you able to provide the same bandwidth scenarios for Skype for Business for comparison? I called with microsoft. Even the other end see a mindcraft view. Line Meeting with 720p quiality using the same cam on the same device. File sharing, tasks, and polling. 12:14 AM, Same issue here: Uploaded a recorded screen session, with. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. When I pin one of the blurry colleagues his image becomes sharp. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. Holly Lehman There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Teams powerpoint sharing video quality. Unlimited group meetings for up to 60 minutes. 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. - edited Jun 29 2020 Find out more about the Microsoft MVP Award Program. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. How do I change my Microsoft Teams background? Have the same problem. Up to 100 participants per meeting. 12:16 AM TERRIBLE!!! We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. Choose from a variety of predesigned professional or fun background images readily available in Teams. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. Setting is on automatic, but changing to highest bitrate makes no difference. In my understanding, we recommend you check if your bandwidth is sufficient. Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. When setting up your video and audio before joining a Teams meeting, select background effects. ZOOM with 720p using the same cam on the same device. Thanks All. - edited Thank you Chris. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. In my demo, the video was lagging. - edited Zoom video conferencing works fine, so why won't Teams? Should I avoid the desktop app?All thoughts / solutions welcome. Turn the notification about blurry apps on or off. US? Sharing best practices for building any app with .NET. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! Each user that is added has the same as stream. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. @ChristianBergstrom I have been urging my dept to switch to teams. MS Team force the poorest 360p video quality without any option for user to select a better setting. I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. Teams has been good until 2 weeks ago. May 01 2020 Try it with Zoom and you will see how much better it looks. It's just below the video image. However, you can turn it off at any time. 04:18 AM To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. Thank you! Thank you for your valued time in responding. August 03, 2021. While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. Here is a video I put together showing this issue. but even after hours it is available at Stream with 360p only. May 01 2020 And the TEAMS video quality is around 480p. What a terrible first intro for them, as Zoom works flawlessly. But it is working fine, so it isn't a driver problem. I tried to use just the camera app in Windows10. anonymous-user I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. Hi Trond - you might be right, because I don't get real complaints for other participants. Just need to wait patiently for it to make its way into the release version. @Alex BalcanquallI am having the same issue. For more info about how to do this, see Make older programs compatible with this version of Windows. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. Call analytics and Vad for example! In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. https://youtu.be/aW3U16OKTiA View best response Labels: Stevee100 @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. Unlimited one-to-one meetings for up to 30 hours. Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. For me it is unbelievable that not more Microsoft Teams users are complaining about that. For anyone still seeing this, it's still an issue. Here is my 10 second video, and it's bitrate is pretty high. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. To find out your version,see Which Windows operating system am I running? February 01, 2023, by I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. 2. August 03, 2021. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. That's pretty bad. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? When using the Teams WebApp, the screen sharing is as crisp as can be. If I join from my iPhone/iPad, i have no issues. - edited One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? You can also try to consider other factors like packet loss and jitter. Data encryption for meetings, chats, calls, and files. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! Give the companies the option to have a MS Teams appliance local on their gigabit network. I tried to figured out, what is the problem. 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. Jun 30 2020 We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Re: Poor video quality with ample bandwidth. Is there some other test/log I should be running/looking at? @jsquaredzIt's now almost october 2020. Which logs are you referring to specifically? I know for some this is not the issue, but be sure your webcam is working right. Do they experience the same issue? I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. @LorenBxThanks for responding. You are right that the current limit is 1080p resolution as per Microsoft documentation. My previous laptop was an older HP EliteBook. 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! To turn off background effects, select . https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. 11:53 PM Our company has been phasing back-to-the-office this month. I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. Observe the focus process. Unlimited chat with coworkers and customers. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. :). Microsoft_Teams_team Would the video improve if we completed the upgrade switch to Teams? I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. Learn how Select background effects @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. on The Local version of the video changes depending on the source. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. We also have fiber optic internet. Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. The preview stays very bad quality, but when a call is made, the other end has "better" video. Sep 30 2020 All of our company issued user devices exceed the hardware requirements, I don't want to believe it could it be that the Lync developers could provided a better application. Hi @adam deltingerthanks for the response. Thanks for the feedback. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. On desktop, your new background is set. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Sep 09 2022 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? Lookup one of he users in Teams who had an issue and look at their call history. @jsquaredz- The issue seems far more severe with high quality cameras. Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. I found many customers have the same issue in Microsoft Teams. 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. @jsquaredzHm, so no solution yet. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. 04:57 PM The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. The same issue! Has anyone had a similar issue, or knows how to fix this? The next being what size screen are you viewing on. I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. Just wish the video quality could be addressed. It would be nice to see real people and not minecraft villagers :). My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) It isn't as simple as bandwidth. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. New: Microsoft Teams Premium, the better way to meet There is no workaround for OBS that I am aware of. Aargh. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. The first being what size screen are you sharing from. June 20, 2017. Select Blur to blur your background, or choose from the available images to replace it. Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. - edited E.g. Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. Are there certain settings tools that make higher quality videos more likely? We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Select action center, and then select Focus assist. In Display Settings, verify Scaling is at 100%. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. We gladly put the money back into creating helpful content for our channel. May 01 2020 I think that there are a number of things that you might not be thinking about when sharing. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. We do have a couple of Microsoft Gold Partners I can reach out to. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. 07:13 PM May 01 2020 If i open Teams in the browser, i have a good quality. The video quality is crystal clear no matter what (dependent on connection speed which is understandable). You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). FIX: BLURRY or PIXELATED Screen in Microsoft Teams Office Tutorials 6.68K subscribers Subscribe 19 Share 7.5K views 6 months ago Teams Social Media JOB OPPORTUNITIES! Zoom = perfect, Teams = not useable. Aug 23 2019 Have the same problem whether using teams desktop app or web client. May 26, 2022, by If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. Find out more about the Microsoft MVP Award Program. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. The best time to increase video quality for telehealth would have been earlier in the pandemic. If we share at native resolution, nobody can see what we are sharing. Close Teams, clear Teams Cache. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. They can look at the logs and diagnose your issue. It turns out it was back focusing terribly (focused behind me by at least a foot or two). I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Same exact experience with teams. seanpenrose Once you have a few people on and their videos are tiny you cant notice anymore.