With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Contact the company to explore different hot tub options and find local Master Spas dealers. The price for each model depends on your location. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Heres how it works. HaveFun Spa is a Thai massage therapist located in No. Do yourself a favor and go with a different tub!! But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. It's enclosed so it's private. I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Verdict. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. Thank you for taking the time to leave us feedback. Creating your dream backyard oasis should be simple. The product is great. Fort Wayne Indiana. They did not fix the leak. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. Current owners can also request service using the online service request form. Life was cool before but with it, it is now great. Shop Hot Tubs. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. By March, they had received a flood of complaints. Sep 04 2015. Master Spas has excellent quality. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Master Spas went around whatever time I had open and worked with me. and our Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. He gave me the link to the pre-2009 suction covers and I ordered five. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. After seeing the contract closer it said +/- 16 weeks. When you're ready, a hot tub or swim spa can be installed in one day. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Quality construction and innovative That was how well it went. Then, I decided to drive three hours up north. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. I have to say I love the Spa, but have had yearly issues from day one! Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". First Name*. They saw the issue. LEGEND SERIES. Master Spa Hot Tub Filters. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. When you're gonna spend the amount that you spend, you wanna be very content with it. we 've had are lsx for 2 weeks and so far its been awsome . LEGEND LSX700 hot tub pdf manual download. The reps from Master Spas were very good. This alternative to a pool has benefits for you and your entire family. Getaway, on the other hand, is easily identifiable as Master Spas budget product line. Too many complaints about it. Thank you so much for the feedback! Swimming. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. What You Can Do. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. He said . Spa was delivered in May, 2010. I'm definitely motivated to work out! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hiding negative complaints is only a Band-Aid. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. I didn't do enough research. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. The size of the tub as well as the lighting are great. They also have a maximum of 40 jets. This is one of Master Spas strengths. Its location on this page may change next time you visit. Wow! It was a very negative experience and that turned us off a bit. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . Been waiting a bit again today. I videoed the whole visit. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. The list is updated frequently, so check . I love the lights at night. Also, their staff was helpful, and it was an easy transaction. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. And we weren't allowed to wet test it. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Unsubscribe at any time. The guy replaced those wrong so we had to put them on. I can swim day or night, and I love the water. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. Master Spas is committed to providing our customers with legendary support. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. We DO NOT remove reports. lawsuit. Their advanced hydrotherapy features are also a huge benefit. Here are 5 tips to help simplify your machine. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. It worked out well. Neither returned Channel 2'scalls andtexts inquiring about the same. Helen, Illinois, Our hot tub has brought so much joy & relaxation! Master Spas said it will expand its warehousing . They supposedly came to fix it. Several affordable models. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. Privacy Policy. 800 bucks a set. The clips came off. This is a complete and total lie. With so many options, finding the perfect hot tub can feel overwhelming. Followers 0. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I also had some issues with the Wi-Fi unit, and they came and replaced it. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Its easy to do. They say you don't need chemicals because of their patented filter. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Water purification system to remove microorganisms and heavy metals. Advertisers above have met our The reps did a good job, and the spa has everything I wanted. But now, its perfect. Translated: The customer service responded quickly and kindly~ The master pressed it very well . This is our second Master Spas that we have bought from them, and weve always had great service from them. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Also the Spa kept shutting down. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. Page 40 Press the "jets 3" button once to turn pump 3 on or off. That's my fault. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. We are proud to support these athletes as they strive to win their day. If you don't add chemicals pretty much daily, the water gets gross. Now, I got this little ladder and that works really good. I got four kids under four. The company is owned by Brandon . The Mast3rPur system combines this filter with ozone and UV-C light sanitation as well. The cover hangers that lifted up into the cover lifters had to be replaced. 25 models to choose from. 715 P Street I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. I had a feeling they were initially overpriced, but the tub looked top quality to me. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They just smoked cigarettes and then they said, "We're coming back." The mid-level hot tub ranges are Clarity and Twilight. The Commission's investigation process identified Master Spas manufacturing and . I would not have bought it from them had I known that. Our electricity and water bill has been off the charts. We apologize for the inconvenience you have encountered. Master Spas Swim Spas. High Performance, Air-injected Swim Current, Adjustable Speed. Thank you, you have successfully subscribed to our newsletter! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. He Overcharges on supplies and does follow through or respond to voice mail. Does anyone have any experience with either of these. I'll be sure to update this review should something drastically change. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. Once we were done with the space it was gonna be put in, we called them, and they put it in there. It's been a great addition. Cookie Notice The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). Will be looking at Amazon to buy supplies from now on." Sun 12-5. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. I got a new one and they delivered it and got everything going in just a short amount of time. Master Spas Hot Tubs come in a variety of sizes and with noise reduction. This hot tub is like no other I have ever been in. I previously owned a Master spa that was good quality and had a really good experience with it. Copyright 1997-2023 Ripoff Report. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. Copyright 2019 by KPRC Click2Houston - All rights reserved. I came across hottubuniversity.com which seems to have pretty good content. Use our tool to discover your new hot tub. I am a long time hot tub owner and have lots of experience with different systems and different tubs. The case status is Pending - Other Pending. Aquatic Fitness. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. We absolutely loved everything about hot tub. Again? This is the best way to manage and repair your business reputation. Summary. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. Literally every other sentence out of the sales guy's mouth was a lie. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. So much so that my local supplier don't even carry the stuff anymore. the USA, Visit the Michael Phelps Signature Swim Spas website. Its a life changer. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Why you can trust Top Ten Reviews It won't last you more than a couple months. I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. Become a Member Contact The Inn & Club: 904-273-7716.Membership. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. If left running, the pump will turn off after 15 minutes. The Judge overseeing this case is Hendee, Chad A. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. Try changing your search parameters. We hated waiting that long, but the people at Atlas Spas were exceptional. 2, Report #1253023. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. It looks like your search criteria did not return any results. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. The representatives answered all my questions and they were very helpful. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! This is ClassAction.org's current list of open lawsuits and investigations. I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. He said he would look at the pictures and call me back in a day or two. The Twilight Range has seven hot tubs with additional creature comforts. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . I leave it at a constant temperature and don't heat it up every day. About two months after we had it, I ended up with a job transfer and we had professional movers move it. At the same time, with a wide range of hot tubs covering a range of different prices, theres also scope to find your ideal tub whether youre on a stricter budget or have room to splurge. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. Copyright 1997-2023, Ripoff Report. Service man told us he was replacing quite a few, Under warranty, Great! Two bodies of water: A hot tub on one side, a swim spa on the other. NY 10036. I just negotiated (hard), and got the saleman down to just $6,500.00. See a hot tub or swim spa, select the perfect size. Most Master Spas hot tubs cost between $6,000 and $15,000. Master Spas warranties vary by the hot tub or swim spa series. strict standards for business conduct. Wipe it down with a soft cloth and acrylic-friendly cleaner. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. Thoroughly rinse any spa pillows and the tub shell. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Ideal for fitness enthusiasts and therapy seekers. 6 26. The cover is horrible. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Premium would have no adequate remedy at law to prevent injuries it (* denotes a required field.) Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. I actually paid more than I would have at my local dealer. Contact your local dealer for exact pricing information. All warranty repairs include replacement parts and labor. The HL 620 and HL 630 sit up to 4 persons. The Master Spas LSX is an awesome tub! If you do not put chemicals in every single day than your water goes crappy on you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . Creating your dream backyard oasis should be simple. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. The potential sales . With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. All business will get complaints. I contacted the sales rep ***** via . Please know we have reached out to your dealer to let them know of the oversite in communication. I was motivated too, so it helped, but he did his job very well. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. The Lithium system they pushed as "The best system ever" is garbage.